FAQ
All your questions about slots, deposits and cricket betting on yesb
The questions that come up first when playing on yesb — slot game RTP and demo play, deposits via bKash or Nagad, account verification, and cricket betting rules — are all covered in detail on this page. Useful for new players and experienced bettors alike.
For ages 21+
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What you will find on this page
Slot Games
Questions about slots
yesb has hundreds of slot games. From demo mode to jackpots — reading the questions and answers below will help you get started easily. Check out the yesb Slots section to get a better idea of the full game range.
Many slot games on yesb offer a demo or free-play mode where you can learn the game without using real money. You can see what each button does, how paylines work, and how bonus rounds are triggered — all in demo mode. Practising in demo before playing with real money is a sensible approach.
In most slots, free spins are triggered from within the game when a certain number of scatter or bonus symbols land on the reels. This is the game's own feature — the rules vary slightly from game to game. For example, in Gates of Olympus, landing three Scatters starts the free spins round, while Mahjong Ways 2 uses a different set of bonus symbols. Reading the game's pay table will make it clear exactly what you need to trigger free spins.
If your budget is limited, pick slots with a low minimum bet — most games let you start from as little as ৳20–৳50 per spin. Low-volatility games pay out smaller wins more frequently, so your balance lasts longer. Games like Fortune Gems or Fortune Rabbit are good starting points. High-volatility games can pay out larger amounts but generally take longer and put more pressure on your balance.
RTP (Return to Player) is the long-term average return of a slot game. For example, Fortune Mouse's maximum RTP of 96.96% means that theoretically, over a long period, about ৳96.96 is returned for every ৳100 wagered. It is not a guarantee — results in a single session can be very different. Generally, an RTP above 96% is considered more favourable. Many games on yesb have a maximum RTP above 96.5%.
In a progressive jackpot, the jackpot pool grows a little with every spin. The pool is built from bets placed by many players, so it can grow much larger than a regular slot prize. Usually a special bonus game or a specific symbol combination gives you a chance to win the jackpot. The odds of winning are low, but the potential prize can be substantial. Several jackpot slots are available on yesb.
Both are popular games by PG Soft. Mahjong Ways has a maximum RTP of 96.92%, while Mahjong Ways 2 has a maximum RTP of 96.95%. The second version features more payways and improved bonus mechanics — in particular, the matching tiles feature is more extensive. You can try both in demo mode and choose the one you prefer.
Account Security
Verification and documents
Account verification is an important step on yesb. It keeps your account and balance secure. For more details, see the yesb terms and conditions page.
yesb may ask you to verify your identity before your first withdrawal or when large transactions occur on your account. A request may also come up due to an unusual login or for security-related reasons. This is done to keep your account secure and prevent anyone else from withdrawing your balance.
yesb transmits all information through SSL-encrypted connections. Documents submitted for verification are used only for internal verification purposes and are not shared with third parties. The detailed data protection rules are set out in the yesb privacy policy.
Verification is done for two main reasons: first, to confirm the true identity of the account holder, and second, to match the mobile wallet details linked to the account. It helps prevent fraud and unauthorised account use. yesb also follows this process to confirm that users are 21 or older.
Common reasons for rejection include a blurry image, expired documents, or the name on the document not matching the name on the account. In that case, resubmit clear and up-to-date documents. If the issue is not resolved, contact yesb's 24/7 live chat or email support — the team can assist in Bengali.
Yes, this can cause problems. For security reasons, yesb ensures that the mobile wallet used for deposits and withdrawals (bKash, Nagad, or Rocket) matches the name registered on the account. It is important to enter your correct name at registration — if you need to change it later, you will need to contact the support team and may be asked to submit documents.
Payments and Transactions
Questions about deposits
You can deposit securely on yesb via bKash, Nagad, and Rocket. For details on logging in and making a deposit, visit the yesb login page.
Log in to yesb, go to the deposit section, and select bKash as your payment method. Send money to the number shown there using bKash Send Money, then enter the transaction ID in the form. Your balance is usually credited within a few minutes. The minimum deposit amount is ৳500. Make sure to use the correct reference number during the transaction.
The minimum deposit on yesb is ৳500 across all payment methods — whether you use bKash, Nagad, or Rocket, you need to deposit at least ৳500. This amount also qualifies you to claim the welcome bonus. For example, depositing ৳1,000 with the 100% bonus gives you another ৳1,000, making your total balance ৳2,000 (wagering requirement: ৳10,000).
yesb currently supports three mobile wallets for both deposits and withdrawals: bKash, Nagad, and Rocket (Rocket is Dutch-Bangla Bank's mobile wallet). The minimum for both deposits and withdrawals is ৳500. Withdrawals are generally processed within 5 to 30 minutes.
Most deposits are credited within a few minutes. However, there may be a slight delay due to network issues or busy periods. If your balance has not appeared after waiting more than 15 minutes, contact yesb live chat support with your transaction ID and a screenshot. Keep all the transaction details handy for a faster resolution.
Yes, Nagad withdrawals are fully supported. Go to the withdrawal section on yesb, select Nagad, enter the correct number, and enter the amount. The minimum withdrawal is ৳500. Once the request is approved, the money generally reaches your Nagad account within 5 to 30 minutes. Make sure your Nagad number and account name match.
The yesb welcome bonus is a 100% first deposit bonus up to ৳15,000. A minimum deposit of ৳500 qualifies you for the bonus. For example, depositing ৳30,200 earns a ৳15,000 bonus, giving a total balance of ৳45,200, with a wagering requirement of ৳15,000 × 10 = ৳1,50,000. The bonus is not cash — winnings from the bonus can be withdrawn after the required wagering amount has been bet.
Sports Betting
Cricket betting
From BPL to the T20 World Cup — all your questions about live cricket betting on yesb are answered here. Visit the yesb cricket betting section to see the full range of betting options.
If a match is abandoned or ends with no result due to rain or any other reason, bets are generally voided and the staked amount is returned. However, if a certain number of overs have been completed, the result may be determined by the Duckworth-Lewis-Stern (DLS) method and bets settled accordingly. For specific terms, see the yesb terms and conditions.
Placing a single bet on multiple selections is called an accumulator or multi bet. The odds of each selection are multiplied together to get the combined odds. Example: 3 selections at decimal odds of 1.40, 1.80, and 1.90 give combined odds of 1.40 × 1.80 × 1.90 = 4.79 (approximately). A ৳100 bet would return ৳479 — but only if all selections win. If even one loses, the entire ৳100 is lost.
Decimal odds are straightforward: multiply the odds by your stake to get the total return. For example, if Team A's odds are 2.25 and you bet ৳1,000 — a win returns ৳2,250 (profit ৳1,250 + original stake ৳1,000). If Team B's odds are 1.50, a ৳1,000 bet returns ৳1,500 on a win (profit ৳500). Odds do not go below 1.0.
Yes, yesb offers betting on the Bangladesh Premier League (BPL), IPL, T20 World Cup, and various other international cricket matches. Betting options are also available for Bangladesh Tigers matches. Depending on the tournament, various markets are available — match winner, top batter, over/under, and more. Visit the yesb Bet section for a full list of betting options.
yesb offers live in-play betting, which lets you place new bets while a match is ongoing. Odds update in real time — they change when a wicket falls, an over is completed, or the run rate shifts. However, once a bet is confirmed, it generally cannot be cancelled or changed. In-play betting requires quick decisions.
In handicap betting, the weaker team is given a virtual run advantage. For example, if Team B is given a +15 run handicap, 15 runs are added to Team B's score for betting purposes. This keeps the odds on both sides roughly equal even in a one-sided match. It is mainly used to make betting on uneven matches more balanced.
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If this page does not cover your question, ask the yesb support team directly. The team assists in both Bengali and English and is available 7 days a week, 24 hours a day.
For any questions about verification issues, deposits not going through, bonus claims, or cricket betting, live chat gives the fastest resolution. You can also contact us by email — responses may take a bit longer. For more information, learn more about yesb.
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